Frequently Asked Questions – Dispatch & Limo Services
Find quick answers to common questions about our dispatch support services for limo companies and our nationwide limo booking system. Whether you’re a partner or a customer, everything you need to know is right here.
Frequently Asked Questions
At Dispatch Stations, we offer two core solutions:
1️⃣ Professional Dispatch & Support Teams for limo companies
2️⃣ Public-facing Limo Booking Services across the U.S.
Here are answers to the most common questions about both services:
🚘 Dispatch & Support Team FAQs
Q1: What services does your support team provide for limo companies?
A: We offer 24/7 call answering, dispatching drivers, managing bookings, handling customer inquiries, flight tracking, and reporting.
Q2: Are your agents trained specifically for the limo industry?
A: Yes. Our team is trained in industry best practices, including airport protocols, client communication, booking platforms, and real-time ride coordination.
Q3: Can I customize how your team handles calls or bookings?
A: Absolutely. We can follow your exact instructions, scripts, and preferences to deliver a white-label experience tailored to your brand.
Q4: How does flight tracking and live dispatch work?
A: Our team uses real-time tools to monitor incoming flights, adjust pickup times accordingly, and coordinate with drivers for on-time service.
Q5: What if I only need part-time support?
A: We offer flexible plans to match your needs—whether you need full-time or after-hours coverage only.
Q6: Will your support team interact directly with my clients?
A: Yes, they act as your front desk. Clients call your business, and our trained agents answer on your behalf with professional service.
Q7: Can I track performance or see reports?
A: Yes. We provide regular reports including call stats, bookings handled, missed calls (if any), and more.
Q8: How do I get started with your dispatch service?
A: Call us at (310) 295‑6777 or email booking@dispatchstations.com. We’ll walk you through setup, scripts, and integration options.
✨ Limo Booking System FAQs
Q1: Who can book a limo through Dispatch Stations?
A: Anyone in the U.S. can book a ride—whether it’s an airport transfer, hourly service, or city-to-city travel.
Q2: What vehicles can I book?
A: You can choose from luxury sedans, black SUVs, Teslas, and Sprinter vans.
Q3: Which areas do you serve?
A: We operate nationwide, with a focus on California, Florida, New York, and all major airports like LAX, SFO, JFK, and MIA.
Q4: How much does a ride cost?
A: Rates depend on vehicle type, distance, and service type. All pricing is flat-rate—no surge pricing or hidden fees.
Q5: Can I book a ride online?
A: Yes! You can reserve your ride online 24/7 with instant confirmation.
Q6: Do you offer meet-and-greet service at airports?
A: Yes. Our chauffeurs can meet you inside the terminal with a sign or wait curbside, based on your preference.
Q7: Can I book a ride for someone else?
A: Absolutely. Just enter the passenger’s name and contact info during the booking process.
Q8: Do you provide hourly service for events or tours?
A: Yes, you can book a chauffeur by the hour for events, meetings, or private tours in most major cities.
Our Partner
Trusted by leading limo companies for dispatch and support.
